At My Eyelab, we’re dedicated to delivering expert customer care, high-quality products, and budget-friendly prices. See what our customers have to say about their My Eyelab experiences. And if you’d like to share your own feedback with My Eyelab, please email your comments to [email protected].
My visit to your location was very pleasant and comfortable. The staff was very professional and they make me feel comfortable. It was a bit different on how the testing was preformed but on a overall very professional.
- Sylvia Barnaby
The place was very clean and the employees were extremely nice. They had alot of patience and manners towards me. They explained everything to me and I understood how my eyes work and exactly what I needed. I would recommend this particular store to anybody. They say my glasses would be ready in two weeks , let's see how that goes.
- Brianna Higgs
- Viviara Wallace
i am stratified with the services at the location, i am only much disappointed, that the (glasses were not ready for pick up on the expected date), and was to be sent to Florida, and i have as yet to receive them.
- Stanley Duncombe
The serv8ce was st class .. Staff was wonderful and most important.. You get great value for your money.
- Stalin DeGrilla
The service was satisfactory. My wait to see the doctor was not long. The new way of having the provider thru skype kind of freak me out a little but I guess this is the new way of technology. my overall experience was great.
- M Thevenin
There were very few frames available for the $69.00 price, which disappointed me. Thus, I had to look at the more expensive frames. The staff made up for the price of frames. However, there should be more frames for $69.00, otherwise that could lead to false advertising.
- Helen Pombert
I am very happy with the services i received. Waiting on my glasses to come in.
- Audrea Harvey
I came in needing glasses badly and the doctor really took his time and was so nice and thorough. Mark was even more helpful and bent over backwards to help me. He took the time to find a frame shape that made me feel good and made sure I could afford my glasses. He went above and beyond and deserves a huge pat on the back. Thank you Mark and MyEye Lab!
- Wendi Bushman
great price and quality
- lynne sher
It was fast the service and very kind.
- Virginia Aguiar
The staff is very knowledgeable
- Ruth Curtis
Erin at the Orange park location took amazing care of me...I am very pleased and can't wait to get my new glasses...please keep her around she's truly amazing and made my overall experience comfortable.
- Didi Onasanya
I think that the service was great. Excellent customer service and trained individuals. I love the glasses and wold recommend this place to anyone.
- Cordinia Lundy
- Carlos zgradich
Kelsey was great!!!! Very professional, knowledgeable, and patient. Explained everything well and had a wonderful personality. Good experience because of her and a great deal on the glasses and exam
- karen mobley
The team is very helpful, patient and friendly. I live in Barbados and they have accommodated my request to carry out the eye exam, prepare the glasses and ship them to me in Barbados.
- Marcia Lashley
I am a new customer and initially on my first visit I had issues with selection of frames under the promotional price and initially could not afford what I had chosen thinking I had selected the correct frames. The next day upon speaking to a different manager named Elia at the Mesquite TX location she helped me tremendously and I was able to afford my glasses but found two great pair and left completely satisfied. As someone who desperately needed an updated prescription and glasses, she took the time and helped me personally and I would recommend anyone visit this location and know that she will take care of you.
- Justin Crane
My experience was EXCELLENT from the moment i walked in the door, til i walked out! Everyone was very helpful and explained everything perfectly!
- Mary Bruck
This is my third time using My Eye Lab as my eye care provider. My interactions with staff and doctors continues to be excellent and surpass the last visit. Though this time the staff was even more helpful than ever. Paul and the rest of his marvelous coworkers sacrificed their time and talent to help me choose frames that fit well and expressed my personality. I'll definitely be returning!
- Darlene Noel
It was amazing!!!
- Maggie C
Olivia was very helpful. She chose a pair of glasses I would have never even looked at! but, as soon as I tried them on I fell in love.
Thank you Olivia and staff for your great customer service and attention to detail !
- Dayanis Olvera
Great experience. Rosanna is a true asset to this company. She is very pleasant, knowledgeable and accommodating to customer needs. Her friendly disposition is a real difference maker. Good selection of frames. I would highly recommend this place. Job well done.
- Tom Phillips
Staff were very friendly and professional. No unnecessary wait, very efficient. Thank you.
- Cheana Leon
- Stacy Rakestraw