At My Eyelab, we’re dedicated to delivering expert customer care, high-quality products, and budget-friendly prices. See what our customers have to say about their My Eyelab experiences. And if you’d like to share your own feedback with My Eyelab, please email your comments to customerservice@myeyelab.com.

My Eyelab Reviews

I was quite impressed by Joey Spears. He was quite friendly, personable, and knowledgeable and took the time to explain the various fees and charges. He was instrumental in making the experience quite enjoyable. I plan to request his assistance when I return again next year.
- Ian Nassau

Customer service was great the staff was extremely helpful in with the pair of glasses that I didn’t purchase there to help me find the proper frame to refit my lunges in and I just paid him for the frame on that particular transaction
- Michael Lucente

Best customer service EVER! I've already left great review on yelp, with so many options for your eye care needs(I've visited a few) and so glad I found eyelab! My son and I felt genuinely valaued and cared for.Joel keep up the great work! Thanks EYELAB!
- Zo Robinson

Muy buena atención de parte de Luis, muy profesional y amable.
- Gustavo Stekolschik

When I went in for my appointment, it was very hectic. People were getting mad because Emily was the only one doing many jobs. Later I was told the store was under staffed due to some employees walking out or not showing up. Emily held her self together, even when costumers were very rude to her. Promptly more staff showed up, and things went back to normal. You rock Emily, thanks for all your help. Sincerely Kim Mitchell
- Kim Mitchell

Besides waiting unacknowledged for 2 hours, eventually the experience was pleasant and I will reluctantly refer you to others.
- Marcia Diggins

Excellent servicr
- Abner Martin

Amazing service, in and out in 20 minutes.
- Audrey Gonzalez

Excellent service!
- Lance Newkirk

Nothing
- Maria Gutierrez

Very very satifactory
- Rosa Acosta

The experience I had at eye lab Pembroke Pines store was very good. employees well versed in what they do
- Beverky M

This was a very good experience. I will be back.
- Tamara Ellerson-Williams

The frames you all have for the 2 for 99, are very choice .
- pamela whitfield

The service went smooth.
- Oscar Jacobo

This was my first visit and it will not be my last. The staff is friendly, the location is well stocked, and the prices are fair. They even accepted my CareCredit card. I will certainly be doing business with them again.
- Kyle Smoot

Keep it up
- Chad Martin

Ok so you know how the new generation of adults find it difficult or a bit intimidating on setting appointments on their own, without a parental figure? Well. Let me tell you, they made my experience a breeze! They’re VERY helpful and super nice. I love the prices and offered they have. I definitely recommend myeyelab!
- Sheri Hill

Thanks for being so personable! All of my questions were answered. The visit was great.
- Brandon Dean

In and out really fast . A woman was being rude to one of the employees while I was there and the employee was perfesaional the whole time .
- Tia Daniels

I was very overwhelmed when I first started looking at frames. Then Christine helped me and she made it so easy. Needless to say, we picked out two very nice pair of glasses that I cannot wait to pick up this week!
- Catherine Bruce

N/a
- Unique Gray

Awesome Team ! Very great customer service and helpful. During my appointment I had my toddlers with me a 3 year old and a 4 year old and the two young men that were working that Sunday morning shift were nice enough to keep my boys entertained while i had my exam done. not only were they helpful with the boys but they helped me pick awesome frames to fit my face they really do have awesome frame qualities and great pricing too. I have definitely found my new favorite eye store !
- Angelica Staples

The service was excellent. Everyone was professional and polite. I will come back for the service.
- Whitney Steinle

I expect to pay less but I got (I haven't received) two progressive lens...so let see. Exam was good and she was very Professional.
- Maria Perez